Tuesday, 15 November 2022
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I sent an e-mail to support on November 4th and still haven't heard anything back. I believe my Keymouse is failing and needs replaced under warranty, but the warranty period ends soon. I see no employee activity on the forums since before I sent that e-mail, so I don't think they're just trying to run the clock out on me, but I wanted to bump here incase a different person might see it here.
2 months ago
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#3126
Dustin. Sorry for the late responses. We have been a bit overwhelmed running multiple businesses. We have put our products out of stock for now to give us time to catch up. I'll respond to your initial email.
2 months ago
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#3127
Thanks for the update. I have your response. I'm sure this will be resolved one way or another.
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