I sent an e-mail to support on November 4th and still haven't heard anything back. I believe my Keymouse is failing and needs replaced under warranty, but the warranty period ends soon. I see no employee activity on the forums since before I sent that e-mail, so I don't think they're just trying to run the clock out on me, but I wanted to bump here incase a different person might see it here.
Dustin. Sorry for the late responses. We have been a bit overwhelmed running multiple businesses. We have put our products out of stock for now to give us time to catch up. I'll respond to your initial email.
Thanks for the update. I have your response. I'm sure this will be resolved one way or another.
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