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  Friday, 24 January 2020
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We are sorry to inform you that we are no longer offering KeyMouse for sale. [EDIT: We will offer it again...see our new posts which describe how we plan to move forward. Leaving this post here for the history. https://www.keymouse.com/forum/keymouse-pcb-2-0-a-quick-update]


Our primary background is software development, so this venture into hardware has definitely been a new experience with many more challenges and hurdles than we expected. It is much more expensive to produce and scale than meets the eye. We are going to focus our efforts into the software side of our business moving forward.

Thank you for all of your support. You have all been great to work with. We will do our best to support existing users on the forum for now, but expect delayed responses.
2 years ago
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#2011
May the sun shine on you, and the wind be at your back.

Best wishes on whatever it is you have set your sights on! I'd love to hear more about it sometime.
2 years ago
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#2012
I think it is good news for you. Good luck in this adventure :-)

For us it is bad news… I was waiting a lot of features you put it the todo list.
For now, I have some software hacks to tackle missing features but I always need to bring a regular keyboard to type before my OS is started…

Could you release the source of Keymouse software and/or firmware for us to be able to keep it alive?

Thanks.
2 years ago
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#2013
This is sad news for many of us, but I'm excited to see what new projects & innovations come of ZZ, Inc.

Will y'all continue to sell parts and host 3D print files for DIY keymouse builds? I currently have a keymouse track, but I've been wanting to build a 2nd set so I can have one for work and one for home.
2 years ago
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#2014
Good luck, I'm sure you will do great things.

Do you plan to open source the Keymouse software?
2 years ago
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#2015
Thank you for your comments. We're at a point where additional funding will need invested to buy PCB's and components (we're out of stock of some components, and there are minimum orders to buy parts), and ideally some re-design to ramp up volume manufacturing to get the price down, improve product consistency/reliability, and increase adoption. We're keeping our eye out for a potential acquirer (not actively looking, but just pausing production for now and shifting focus while we evaluate). We've had interest from some individuals, but ideally it would be a much larger company with existing teams for manufacturing, marketing, etc., that would invest additional funds to take it to the next level and scale up volume manufacturing. There are lots of logistics for parts, etc. For now it's just "on hold" until we decide the path forward. I know there is interest from many in open sourcing it, but we want to explore our options a little before considering that path, as that path also will take time and resources to support people and answer questions, etc. We hope to recoup some of our investment if possible by a possible acquisition of some kind, and allow KeyMouse to live on while we shift our focus. We love the product and use it ourselves (and we know many of you do as well), but found we should stick to our core strengths in software development.
2 years ago
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#2016
Wow I am heart broke. I know a $500 keyboard is a huge investment for the average person, but for professionals that use it every day it just makes since. I came to the forum to see about a programming a foot switch to work with the different layers. Now I am worried for what the future holds.
2 years ago
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#2017
What a tragedy! I was really looking forward to improved iterations of the KeyTrack!

Do you have any idea of what size of acquisition you are looking for? I'm wondering if it's a number the KeyMouse community could self-fundraise in the interest of open-sourcing it to allow for continued support and development.
2 years ago
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#2018
Thank you for making the best HID ever!
Is there no chance at all of making more devices?
I am afraid my keymouse track will break/wear eventually, so I would order 2 more to be safe.
2 years ago
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#2020
Oh. This is sad news. :(

Hope you guys are O.K.
2 years ago
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#2021
Thanks Stepan. Yeah, we're OK. It's just more expensive to produce and support than we thought. We're keeping our eye out for a larger company that can scale it up. Ideally it would be a big corporation that has been down this track before and has all the logistics and infrastructure in place.
2 years ago
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#2023
Nooooooooooooooooooooo!

I am so sad to hear this!

I'm also mad at myself, I've been postponing buying a second keymouse and sending my old alpha in for a case upgrade and board fix, and now it seems it's too late...

I hope you guys find external funding or are able to sell, at this point I don't know what I'll do if mine breaks.

Since you mentioned that one of the problems is the minimum order size for some parts, maybe you would consider creating a pre-order list? People would be able to reserve a space on the list for a 100$ or something, and when you gather 10, 50 or a 100 people - whatever's needed, people would pay the rest, you purchase the parts and build. You could also adjust the price to make it profitable for you.
If you do this, I'm gonna be the first person on the list for sure! :-)

Also, if you still have the newer cases (either Medium or Large) I'd gladly buy a set, + the new mouse buttons, + a few scroll wheels, + whatever else you have and might break on mine :-). Please get back to me if this is possible.

Dang it! I cannot imagine working on a normal keyboard and mouse anymore, like some savage :-). After almost 3 years of using the Keymouse nearly daily, I really dread the idea.

I wish you the best in your future endeavors, but I do hope that somehow you are able to make it work and keep the product alive.
2 years ago
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#2024
I can totally second Radoslaw. It would be great if I could get an extra device and some spare parts. If it makes any difference, I am willing to buy the parts and assemble them myself.
2 years ago
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#2025
When you are saying 'We are going to focus our efforts into the software side of our business moving forward.'

What do you mean by it? Does it means 'We will be developing software for Keymouse' Or does it mean
'We will do something entirely different we will not develop Keymouse software from now on' ?
2 years ago
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#2028
Last week, I purchased a set of key caps and rubber feet for my keymouse track (I’ve lost a few from transport). I ordered through this website. Can I expect to get these?
2 years ago
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#2029
Hi J Payne,
Yes, your parts order shipped. It should arrive approx Thursday.

Responding to the other comments:
We are still exploring how to move forward. Thanks for your patience while we check into some options. We will do our best to have some path forward for the product...we use it ourselves as well.
2 years ago
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#2031
Awww shucks!

I love my keymouse track and have been checking the website religiously in anticipation of the next iteration.

As others have mentioned, if keymouse is really going away I think a lot of wallets would open up if they were aware that there was a last chance to get spare devices and parts.

Regardless, the devices you've built are amazing and life changing. I'm sure whatever you build in the future will be even more amazing. Good luck!
2 years ago
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#2032
Maybe you could work with Drop(massdrop) to get a bulk order? that's how I got my ergodox infinity(gen 1 so essentially testing platform for the infinity team) and we were able to get enough people to place a bulk order to drop the price down enough. Maybe that would work?
2 years ago
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#2033
i heard you spent alot of money with mechanical side with company in fountain valley. they don't care if the product they design can sell. should have stopped there.
2 years ago
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#2036
@Daxiu The design company in California did really good work (although expensive). I think for companies with larger budgets they will do great. We just had to pull it in house to continue making revisions more sustainable. Our current design has been revised quite a bit from where they left off since our current design is built with our modular component system.
2 years ago
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#2037
@Daxiu -

If the KeyMouse goal were just to make tons of money, then they would have never built the KeyMouse. They had a vision, and they couldn't rest until they saw it through. People who can do that are the ones that help to define what civilization can be, even if it doesn't always end up making them rich.

Kudos to the KeyMouse team for accomplishing something magnificent. Fingers crossed that they can still find a way to profit from this work. Other fingers crossed that the work continues forward.

Peace.
2 years ago
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#2046
Heber & Alma (and others?)..

Thanks so much for creating the keymouse. I've enjoyed it tremendously and it has been a key step on the journey towards and more healthy human/computer interface. I hope your labor finds a great home in the future and please do let us know what that future is.

Could you update your twitter and facebook with this message and mention that you are looking for a good home for this creation? You never know who is reading!

Anyways, thanks and good luck!
2 years ago
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#2047
VERY SAD to hear this news! I also would really appreciate some option to order a second unit or extra parts to ensure the longevity of my KeyMouse Track. I hesitate to imagine going back to working on a regular keyboard. Please let us know what we can do as a community to support you in making that possible! Thanks so much for designing and producing the KeyMouse in the first place!!
2 years ago
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#2051
So sad to hear :/ I would be willing to pay a lot more to get my hands on more keymouse tracks, I'd like to stock up for life, can't imagine using anything else than the keymouse track ever again :/

If you could organize a pre-order list that'd be great, wait until 50-100 of us get on and it should be cheaper? I personally would buy maybe 3-5 keymouse tracks plus lots of spare parts
2 years ago
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#2055
Nooo i have almost saved up to get one.
hope it will be open source at some point.

wish you the best
simon
2 years ago
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#2056
Just adding here to the sentiment. I really enjoyed my Keymouse Track, (and the PCB I got to create my custom one). I hope you can find a way to keep the company going, and wish you the best regardless.
2 years ago
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#2064
Please give us a few months. We've gotten a ton of emails from users wishing us well and hoping we keep offering KeyMouse. We really appreciate all of your messages. You guys have been a great support. We are working on some things in the background for a possible USB only version (many support issues related to wireless, pairing, and battery). We also have some new punchdown based Cherry keys for cleaner row/column wiring (plus possible backlight). After we test further we will re-consider. Sometimes it just gets a bit overwhelming doing hardware manufacturing and coordinating so many parts with inventory (coming from the software world where updates can be shipped to customers easily). It will take us some time, so thanks for your patience. Our primary KeyMouse products will remain "out of stock" in the meantime.
2 years ago
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#2065
Just wanted to add my two cents to say how much I love the KeyMouse.

Sincerely,
Vitas
2 years ago
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#2068
I really love my KeyMouse and hope to see this product continue in some way. I think a USB only version would do fine. That’s how I use mine anyway.

Let the community know if there’s anything we can do to help.
2 years ago
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#2072
Hello, I just discovered keymouse only today, but I wanted to throw my hat into the ring and say that I definitely hope you find the right fit for continuing this product. I've been wondering for a while if I could fuse my mouse and my right-hand keyboard (I have an ergo pro split keyboard and an ergonomic mouse) and finally I found this product, sadly to see that it is no longer being made. That said, I understand you are all probably busy looking for options, so I will keep an ear to the ground on this matter. I hope you are successful so that I can make an investment in a keymouse myself.
2 years ago
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#2080
Please give us a few months. We've gotten a ton of emails from users wishing us well and hoping we keep offering KeyMouse. We really appreciate all of your messages. You guys have been a great support. We are working on some things in the background for a possible USB only version (many support issues related to wireless, pairing, and battery). We also have some new punchdown based Cherry keys for cleaner row/column wiring (plus possible backlight). After we test further we will re-consider. Sometimes it just gets a bit overwhelming doing hardware manufacturing and coordinating so many parts with inventory (coming from the software world where updates can be shipped to customers easily). It will take us some time, so thanks for your patience. Our primary KeyMouse products will remain "out of stock" in the meantime.


- USB only version sounds great! Think I would buy trackball version right away.
- I personally do not care about backlight

Heber Allred
- could you please post updates on what's up somewhere? Even two sentences + picture on twitter/ instagram/ facebook weekly would be more than lovely.
2 years ago
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#2090
I also just discovered this. I agree that USB only (no battery, no Bluetooth) is ideal for a first-run mass-produced product. I also agree that we should drop the back-light. Let's make this thing as simple as possible to get people used to the idea that this is how the keyboard should have been built in the first place. After we have mass awareness, then we can start making/licensing premium models.

I would also focus only on the trackball version since it allows you to make just one model. Don't get me wrong, I like the mouse better than the trackball, but I am willing to compromise to get this back on the market. Even without the custom options, this is lightyears ahead of anything else out there.

Would you guys be open to my company doing some market research to see if we can find a workable solution?
2 years ago
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#2091
I just want to put out there that I do value having Bluetooth and a battery. It's not often, but when mobile working for long hours it's amazing. Just sit down, whip out the trackmouses, spread out the arms, lean back and just get to work. Wires get in the way, and if you are lucky enough to be in a reclining situation, potentially dangerous. I have not had any connection issues that couldn't be solved with a quick restart.

I suppose I could live without wireless ... but I do notice the lack of a back-light often. Low light work conditions happen.
2 years ago
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#2092
Bluetooth and battery do have value and although I personally wouldn't mind paying extra for that, at this point in the product life cycle, it is more important that it achieves mass adoption. Once thousands of units per month are being shipped, there is the flexibility to add features. Until then trying to support those features is putting the whole project at risk.
2 years ago
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#2093
Maybe it would be worth running a poll to see what features us "superfan" users actually consider essential. I tried both mouse and track version and ended up settling on track to my surprise. I also now use them wired instead of wireless. The wireless functionality went to sleep too often on me and I got tired of waiting for the devices to wake several times per day.

I ended up buying my own USB cables so I could run a separate cable straight back from each Track instead of the "horseshoe" cable that daisy chained the units as was intended for the cables that shipped with the device. (Also got white cables to match my desk).

If you remove the need for wireless, I wonder if it opens up the possibility of collaborating with companies like ergodox that are operating in the same space and have developed some really nice tools for configuring custom keyboards and flashing firmware, etc. I say this naively without doing any real feasibility research :) I seem to recall a post elsewhere on the forum to the effect that the custom wireless of KeyMouse meant you had to write all your own firmware from scratch and a custom configurator. Would also love to see some of the features of ErgoDox come to the KeyMouse as well, like dual-function keys.
2 years ago
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#2094
I agree that wireless/Bluetooth is really handy to have sometimes. (I use mine about half connected and half wireless.) I also agree that I would lots rather see KeyMouse/Track continue in a simplified USB-only format than not see it continue at all. The core concepts are sound and should be much more widespread. The features can be added as feasible.
2 years ago
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#2095
I do not NEED wireless, not backlight.

But if you remove those features, pls make sure you include a Y cable that can fit the average length around a chair.

I'd also prefer usb-c, unless it adds significant cost.

Put a Keymouse Track out, I'd buy one the next day. And maybe another shortly there after.

As it is, I need this to consider going back to work, and I am desperately stalking eBay and other third party sites for the track.
2 years ago
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#2096
Would love to buy an update. It's been my daily driver since release day, maybe 4 years ago?

- The other thing that would be nice (potential savings?) is a non-coated plastic housing. The rubber coating on mine is starting to wear off. I would prefer bare plastic.
- I don't use the bluetooth nor the wireless feature (actually removed battery and switch for weight savings lol)
- I don't really use the 6 non-key buttons at all
- My scroll wheel is wearing out (just placed an order for a replacement)
- I would definitely support you guys regardless, as it's my daily driver (mostly do form filling and word processing / spreadsheet)
- Killer feature for me would be smaller overall!

Thanks, and I hope you guys come out with something! It would be auto-(re)purchase for me.
2 years ago
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#2101
It's unfortunate hardware is so hard, but incredible that your "software" team has built a product that's attracted such a loyal fanbase and new interested parties that just discovered this "instant buy" that they've been "waiting for since forever" (myself included). I hope you take a lot of pride in that.

Your true supporters no doubt appreciate your efforts and understand whichever direction you may need to go, but returning to the crowdfunded preorder model might be an interesting answer to the challenges/unknowns you might be facing. You might even be able to find extra hardcore supporters for some exclusive reward levels that don't offer too much. Pebble successfully returned to Kickstarter, and you're clearly more unique in this space.
2 years ago
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#2104
On that point, will you still be selling replacement switches, or should i buy a bunch now? The mouse button burns out for me, because of how often i use it, and since you've gotten me hopelessly addicted to this keyboard, i want to be able to use it for a long time.
2 years ago
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#2105
That's what I did, just stocked up on spare parts, can't imaging using any other input device for the rest of my life :D

On that point, will you still be selling replacement switches, or should i buy a bunch now? The mouse button burns out for me, because of how often i use it, and since you've gotten me hopelessly addicted to this keyboard, i want to be able to use it for a long time.
2 years ago
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#2107
@Pete We have a decent inventory of switches in stock with pins so unless we get a bunch of people ordering replacement parts, I think we will have plenty for people buying spares and replacements. We have an updated Cherry PCB module for future versions of our products.

I have also posted an update on our progress to getting KeyMouse going again:
https://www.keymouse.com/forum/keymouse-pcb-2-0-a-quick-update

Thanks for all your patience. I have left this thread on the forum for the history, but we are planning to get it rolling again.
2 years ago
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#2145
@Herber

That's GREAT news. i need to order some of those darned mouse switches... and now i don't have to worry about begging you to make me a spare set of key-mouse tracks in case my dog murders mine!!
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