Frequently Asked Questions


Q: When will the "final" product be released?

A: KeyMouse is very usable as it is today.  We currently have the "Beta" label on it mostly since we are still preparing documentation, tutorial videos, etc.  We plan to continually improve the product.  We expect it will continually evolve with ongoing improvements.


Q: Is wireless supported?

A: Yes.  After pairing with the computer, KeyMouse Alpha can switch automatically between USB and Bluetooth Wireless interfaces.  When USB is plugged in, the devices will switch to USB interface and charge the included Li-Ion batteries.  When you unplug USB, the devices automatically switch to Bluetooth wireless mode.


Q: What operating systems are supported?

A: Our software is compiled and tested for Windows/Mac.  We also have software for Ubuntu Linux (Beta).  Due to the various flavors of Linux, sometimes Linux is less compatible for the software, but the devices should connect and operate fine.  You just might need to connect to Windows or Mac to re-program the keys if the software isn't working for you.  You can also connect wirelessly by Bluetooth to many Bluetooth enabled devices such as iPad, iPhone, and Android devices.


Q: Are the keys fully programmable?

A: Yes.  Using our KeyMouse Software, you can change the programming of any key or button on KeyMouse (including scroll wheel up/down motion).  The programming downloads directly into the devices, so the software does not need to be running unless you are using advanced "software-level" macros.  Key combinations such as CTRL+C or ALT+F4 can be programmed to any key you choose and stored directly in the devices.


Q: Since there are mouse sensors in both left/right KeyMouse devices, are there 2 mouse cursors on the screen?

A: No.  The operating systems do not natively support 2 mouse cursors.  Instead, the mouse motion of the 2 hands will be combined.  Some users will program one hand for precise/slow mouse motion and the other hand for fast motion.  There are various applications for 2 mouse sensors.  In the future we will allow one of the cursors to control rotation of 3D models, or advanced functions in games.  If you wish to have 2 mouse cursors, this can be accomplished with 3rd party software, but is typically not well supported by the operating system.  We have a few links on our resources page.


Q: How much do the devices weigh?  Do they glide well?

One KeyMouse device (such as right hand only) weighs 10.3 oz (292 g) without the battery and 11.5 oz (326 g) with the battery.  We've done our best to keep the devices compact yet usable.  We've tested various teflon feet to achieve the best possible gliding surface.  If you have a nice clean surface (such as our XXL Gaming Mat or similar), they glide quite well.


Q: Will you be offering a trackball version?

A: Yes.  We are working on various versions of KeyMouse for specific users.  Our components are created in a modular design which allows us to re-use them in various combinations.  We don't have an official release date, but we're working to release it a soon as possible.


Q: Where can I test KeyMouse to see if I like it?

If you are near our offices in Cedar City, UT feel free to contact us and schedule a time to stop in and try it out.  We plan to begin exhibiting at various events which is a good time for people to test.  If you have ideas how we can allow many people to test without the cost of shipping devices around the world continually, we're open to suggestions.


Q: Where are the mouse clicks buttons?

A: Near the thumb on the side.  This allows you to keep your fingers on the keys while using the mouse.


Q: Why is the scroll wheel used with the thumb instead of in it's typical location on a mouse?

A: Our first 2 versions of KeyMouse had scroll wheel and mouse buttons in the "default" location (see our gallery photo of earlier designs).  In daily testing and use, this became uncomfortable to use in it's typical location because users had to bend their fingers back quite a bit to reach it (due to the keys on the keyboard).  Since we have moved it to the thumb location, we feel like it is a lot more comfortable, and have heard from many of our users that they like it better also.  It also helps keep your keys on the keyboard while using the mouse.


Q: Why are you manufacturing with 3D printing?

A: There are very large up front costs for injection molds.  We want the ability to update and improve the design at any time without new mold costs.  Instead of investing the money into injection molds, we are investing in 3D printers and processes for finishing the 3D printed parts as economically as possible.  This is a challenge, but we feel it's the best direction for the future of KeyMouse.  It also allows us to quickly launch alternative products.  On a side note: we are still using injection molds on some parts such as key caps which can be re-used in various designs without new mold costs.


Q: Is there any delay when using Bluetooth vs USB connection?

A: No, not really. The Bluetooth connection is very good, and is very responsive. Watch a video here: KeyMouse - Connected via Bluetooth


Q: What is the difference in the optional sizes of KeyMouse Alpha?

A: All sizes have the same key layout and key sizes. To compare the difference, the large size has a lower wrist rest, making the palm rest bigger, thus allowing for a bigger palm and longer fingers, whereas the small size has a higher wrist rest, making the palm rest smaller and moves your hand closer to the keys for smaller palms and shorter fingers.